Global Unified Communication as a Service Market Research Report 2020-2024

Published: Jan, 2020 | Pages: 161 | Publisher: 9Dimen Research
Industry: Telecommunications | Report Format: Electronic (PDF)

Unified communication as a service (UCaaS) is gaining a high momentum within the corporate sector and several organizations are turning to seek more productivity through collaborations and mobile workforce. BYOD (bring your own device) is an ongoing trend and is becoming commoner in the corporate workspace. Collaborations using social media technologies and growing digitization in the workspace are fuelling the demand for unified communication and collaboration services. Moreover, availability of software platform for end-users has become easy available under UCaaS delivery model.

UcaaS offers several benefits of cloud computing for any business as many organizations enjoy elasticity in resources and deployment of cloud resulting out of collaboration. Hence, migrating to UC solutions can be a significant move and hence there needs to be a careful consideration within the scope of deployments for contact centers. For instance, adoption of cloud technology boosts the demand for cloud services for various business needs within healthcare domain and therefore there is a high adoption for digital collaboration tools across healthcare providers.

Unified communication as a service industry is driven by growing need for scalability of organizational resources and development of modern trends for day-to-day business. High adoption of UCaaS in the enterprise sector is likely to enhance the market growth throughout the forecast period. Moreover, UCaaS is a reasonable and diversified delivery model wherein it is driven by features such as low cost and flexibility. Use of cloud-based UCaaS delivery models for diversified sectors is driving the market growth on the global scenario. However, lack of awareness followed by low technological support is likely to restrict the market growth throughout the forecast period.

By components, the unified communication as a service market can be segmented as unified messaging, telephony, conferencing and collaboration applications. Telephony and conferencing are largest components attributing to rise in popularity and high preference. Moreover, growing digitization practices are enabling organizations to introduce BYOD trends to their workspace. 

By application, this market can be segmented as banking, financial services and insurance (BFSI), retail, telecom and IT, hospitality, healthcare and others. Healthcare and IT are largest growing segments attributing to the rise in number of digital devices and growing importance of collaboration services. Retail and BFSI are emerging segments that are anticipated to exhibit a high revenue share in the years to come.

By enterprise size, the unified communication as a service market can be segmented as small, medium and large. Small and medium enterprises are likely to have a strong market share attributing to need for high scalability. Large enterprises witness a moderate growth attributing to the small-scale deployment of UCaaS technologies. 

By region, the unified communication as a service market can be segmented as North America, South America, Europe, Asia Pacific, Middle-East and Africa. North America is anticipated to hold a significant market share attributing to availability of technological support, integrated framework and availability of communication infrastructure. Presence of key players with supportive policies in the workplace environment is likely to propel the growth factors in the regional markets. 

Asia Pacific is likely to have a strong prominence in the global scenario attributing to the rise in technological support and availability of huge opportunities in the IT sector. Change in paradigm trends in manufacturing and logistical support and preference for digital devices is more likely to induce in a significant development. In addition, the change in policies and regulations and availability of a high bandwidth encourages the collaboration for unified as a communication service.

Some of the key players in the unified communication as a service market are Cisco Systems Inc., Abaya Inc., IBM Corporation, Computer Science Corporation, Polycom Inc., HP Development Company, Voss Solutions and Verizon Solutions.

In the context of China-US trade war and global economic volatility and uncertainty, it will have a big influence on this market. Unified Communication as a Service Report by Material, Application, and Geography - Global Forecast to 2023 is a professional and comprehensive research report on the world's major regional market conditions, focusing on the main regions (North America, Europe and Asia-Pacific) and the main countries (United States, Germany, United Kingdom, Japan, South Korea and China).

In this report, the global Unified Communication as a Service market is valued at USD XX million in 2020 and is projected to reach USD XX million by the end of 2024, growing at a CAGR of XX% during the period 2020 to 2024.

The report firstly introduced the Unified Communication as a Service basics: definitions, classifications, applications and market overview; product specifications; manufacturing processes; cost structures, raw materials and so on. Then it analyzed the world's main region market conditions, including the product price, profit, capacity, production, supply, demand and market growth rate and forecast etc. In the end, the report introduced new project SWOT analysis, investment feasibility analysis, and investment return analysis. 

The major players profiled in this report include:

•	ALE International
•	Avaya
•	Cisco Systems

The end users/applications and product categories analysis:

On the basis of product, this report displays the sales volume, revenue (Million USD), product price, market share and growth rate of each type, primarily split into-

•	General Type

On the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, sales volume, market share and growth rate of Unified Communication as a Service for each application, including-

•	IT

 Table of Contents

Part I Unified Communication as a Service Industry Overview

Chapter One Unified Communication as a Service Industry Overview
1.1 Unified Communication as a Service Definition
1.2 Unified Communication as a Service Classification Analysis
1.2.1 Unified Communication as a Service Main Classification Analysis
1.2.2 Unified Communication as a Service Main Classification Share Analysis
1.3 Unified Communication as a Service Application Analysis
1.3.1 Unified Communication as a Service Main Application Analysis
1.3.2 Unified Communication as a Service Main Application Share Analysis
1.4 Unified Communication as a Service Industry Chain Structure Analysis
1.5 Unified Communication as a Service Industry Development Overview
1.5.1 Unified Communication as a Service Product History Development Overview
1.5.1 Unified Communication as a Service Product Market Development Overview
1.6 Unified Communication as a Service Global Market Comparison Analysis
1.6.1 Unified Communication as a Service Global Import Market Analysis
1.6.2 Unified Communication as a Service Global Export Market Analysis
1.6.3 Unified Communication as a Service Global Main Region Market Analysis
1.6.4 Unified Communication as a Service Global Market Comparison Analysis
1.6.5 Unified Communication as a Service Global Market Development Trend Analysis

Chapter Two Unified Communication as a Service Up and Down Stream Industry Analysis
2.1 Upstream Raw Materials Analysis 
2.1.1 Proportion of Manufacturing Cost 
2.1.2 Manufacturing Cost Structure of Unified Communication as a Service Analysis
2.2 Down Stream Market Analysis
2.2.1 Down Stream Market Analysis
2.2.2 Down Stream Demand Analysis
2.2.3 Down Stream Market Trend Analysis

Part II Asia Unified Communication as a Service Industry (The Report Company Including the Below Listed But Not All) 
 
Chapter Three Asia Unified Communication as a Service Market Analysis
3.1 Asia Unified Communication as a Service Product Development History
3.2 Asia Unified Communication as a Service Competitive Landscape Analysis
3.3 Asia Unified Communication as a Service Market Development Trend

Chapter Four 2015-2020 Asia Unified Communication as a Service Productions Supply Sales Demand Market Status and Forecast
4.1 2015-2020 Unified Communication as a Service Production Overview
4.2 2015-2020 Unified Communication as a Service Production Market Share Analysis
4.3 2015-2020 Unified Communication as a Service Demand Overview
4.4 2015-2020 Unified Communication as a Service Supply Demand and Shortage
4.5 2015-2020 Unified Communication as a Service Import Export Consumption
4.6 2015-2020 Unified Communication as a Service Cost Price Production Value Gross Margin

Chapter Five Asia Unified Communication as a Service Key Manufacturers Analysis
5.1 Company A
5.1.1 Company Profile
5.1.2 Product Picture and Specification
5.1.3 Product Application Analysis
5.1.4 Capacity Production Price Cost Production Value
5.1.5 Contact Information
5.2 Company B
5.2.1 Company Profile
5.2.2 Product Picture and Specification
5.2.3 Product Application Analysis
5.2.4 Capacity Production Price Cost Production Value
5.2.5 Contact Information
5.3 Company C
5.3.1 Company Profile
5.3.2 Product Picture and Specification
5.3.3 Product Application Analysis
5.3.4 Capacity Production Price Cost Production Value
5.3.5 Contact Information
5.4 Company D
5.4.1 Company Profile
5.4.2 Product Picture and Specification
5.4.3 Product Application Analysis
5.4.4 Capacity Production Price Cost Production Value
5.4.5 Contact Information

Chapter Six Asia Unified Communication as a Service Industry Development Trend
6.1 2020-2024 Unified Communication as a Service Production Overview
6.2 2020-2024 Unified Communication as a Service Production Market Share Analysis
6.3 2020-2024 Unified Communication as a Service Demand Overview
6.4 2020-2024 Unified Communication as a Service Supply Demand and Shortage
6.5 2020-2024 Unified Communication as a Service Import Export Consumption
6.6 2020-2024 Unified Communication as a Service Cost Price Production Value Gross Margin

Part III North American Unified Communication as a Service Industry (The Report Company Including the Below Listed But Not All)
 
Chapter Seven North American Unified Communication as a Service Market Analysis
7.1 North American Unified Communication as a Service Product Development History
7.2 North American Unified Communication as a Service Competitive Landscape Analysis
7.3 North American Unified Communication as a Service Market Development Trend

Chapter Eight 2015-2020 North American Unified Communication as a Service Productions Supply Sales Demand Market Status and Forecast
8.1 2015-2020 Unified Communication as a Service Production Overview
8.2 2015-2020 Unified Communication as a Service Production Market Share Analysis
8.3 2015-2020 Unified Communication as a Service Demand Overview
8.4 2015-2020 Unified Communication as a Service Supply Demand and Shortage
8.5 2015-2020 Unified Communication as a Service Import Export Consumption
8.6 2015-2020 Unified Communication as a Service Cost Price Production Value Gross Margin

Chapter Nine North American Unified Communication as a Service Key Manufacturers Analysis
9.1 Company A
9.1.1 Company Profile
9.1.2 Product Picture and Specification
9.1.3 Product Application Analysis
9.1.4 Capacity Production Price Cost Production Value
9.1.5 Contact Information
9.2 Company B
9.2.1 Company Profile
9.2.2 Product Picture and Specification
9.2.3 Product Application Analysis
9.2.4 Capacity Production Price Cost Production Value
9.2.5 Contact Information

Chapter Ten North American Unified Communication as a Service Industry Development Trend
10.1 2020-2024 Unified Communication as a Service Production Overview
10.2 2020-2024 Unified Communication as a Service Production Market Share Analysis
10.3 2020-2024 Unified Communication as a Service Demand Overview
10.4 2020-2024 Unified Communication as a Service Supply Demand and Shortage
10.5 2020-2024 Unified Communication as a Service Import Export Consumption
10.6 2020-2024 Unified Communication as a Service Cost Price Production Value Gross Margin

Part IV Europe Unified Communication as a Service Industry Analysis (The Report Company Including the Below Listed But Not All)

Chapter Eleven Europe Unified Communication as a Service Market Analysis
11.1 Europe Unified Communication as a Service Product Development History
11.2 Europe Unified Communication as a Service Competitive Landscape Analysis
11.3 Europe Unified Communication as a Service Market Development Trend

Chapter Twelve 2015-2020 Europe Unified Communication as a Service Productions Supply Sales Demand Market Status and Forecast
12.1 2015-2020 Unified Communication as a Service Production Overview
12.2 2015-2020 Unified Communication as a Service Production Market Share Analysis
12.3 2015-2020 Unified Communication as a Service Demand Overview
12.4 2015-2020 Unified Communication as a Service Supply Demand and Shortage
12.5 2015-2020 Unified Communication as a Service Import Export Consumption
12.6 2015-2020 Unified Communication as a Service Cost Price Production Value Gross Margin

Chapter Thirteen Europe Unified Communication as a Service Key Manufacturers Analysis
13.1 Company A
13.1.1 Company Profile
13.1.2 Product Picture and Specification
13.1.3 Product Application Analysis
13.1.4 Capacity Production Price Cost Production Value
13.1.5 Contact Information
13.2 Company B
13.2.1 Company Profile
13.2.2 Product Picture and Specification
13.2.3 Product Application Analysis
13.2.4 Capacity Production Price Cost Production Value
13.2.5 Contact Information

Chapter Fourteen Europe Unified Communication as a Service Industry Development Trend
14.1 2020-2024 Unified Communication as a Service Production Overview
14.2 2020-2024 Unified Communication as a Service Production Market Share Analysis
14.3 2020-2024 Unified Communication as a Service Demand Overview
14.4 2020-2024 Unified Communication as a Service Supply Demand and Shortage
14.5 2020-2024 Unified Communication as a Service Import Export Consumption
14.6 2020-2024 Unified Communication as a Service Cost Price Production Value Gross Margin

Part V Unified Communication as a Service Marketing Channels and Investment Feasibility

Chapter Fifteen Unified Communication as a Service Marketing Channels Development Proposals Analysis
15.1 Unified Communication as a Service Marketing Channels Status
15.2 Unified Communication as a Service Marketing Channels Characteristic
15.3 Unified Communication as a Service Marketing Channels Development Trend
15.2 New Firms Enter Market Strategy
15.3 New Project Investment Proposals

Chapter Sixteen Development Environmental Analysis
16.1 China Macroeconomic Environment Analysis
16.2 European Economic Environmental Analysis
16.3 United States Economic Environmental Analysis
16.4 Japan Economic Environmental Analysis
16.5 Global Economic Environmental Analysis

Chapter Seventeen Unified Communication as a Service New Project Investment Feasibility Analysis
17.1 Unified Communication as a Service Market Analysis
17.2 Unified Communication as a Service Project SWOT Analysis
17.3 Unified Communication as a Service New Project Investment Feasibility Analysis

Part VI Global Unified Communication as a Service Industry Conclusions

Chapter Eighteen 2015-2020 Global Unified Communication as a Service Productions Supply Sales Demand Market Status and Forecast
18.1 2015-2020 Unified Communication as a Service Production Overview
18.2 2015-2020 Unified Communication as a Service Production Market Share Analysis
18.3 2015-2020 Unified Communication as a Service Demand Overview
18.4 2015-2020 Unified Communication as a Service Supply Demand and Shortage
18.5 2015-2020 Unified Communication as a Service Import Export Consumption
18.6 2015-2020 Unified Communication as a Service Cost Price Production Value Gross Margin

Chapter Nineteen Global Unified Communication as a Service Industry Development Trend
19.1 2020-2024 Unified Communication as a Service Production Overview
19.2 2020-2024 Unified Communication as a Service Production Market Share Analysis
19.3 2020-2024 Unified Communication as a Service Demand Overview
19.4 2020-2024 Unified Communication as a Service Supply Demand and Shortage
19.5 2020-2024 Unified Communication as a Service Import Export Consumption
19.6 2020-2024 Unified Communication as a Service Cost Price Production Value Gross Margin

Chapter Twenty Global Unified Communication as a Service Industry Research Conclusions