Global Front Office BPO Services Market Size, Status and Forecast 2025

Published: Feb, 2018 | Pages: 91 | Publisher: QYResearch
Industry: ICT | Report Format: Electronic (PDF)

This report studies the global Front Office BPO Services market, analyzes and researches the Front Office BPO Services development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like
    Xerox Corporation
    IBM Global Services
    Hewlett Packard Enterprise Co.
    Sitel Worldwide Corporation
    Convergys Corp.
    Williams Lea Limited
    TeleTech Holdings, Inc.
    Alliance Data Systems Corporation
    Ricoh USA, Inc.
    Atento S.A.

Market segment by Regions/Countries, this report covers
    United States
    EU
    Japan
    China
    India
    Southeast Asia

Market segment by Type, the product can be split into
    Customer Management Services
    Document Management Services

Market segment by Application, Front Office BPO Services can be split into
    BFSI
    Retail
    Government
    IT & Telecommunication
    Defense Aerospace & Intelligence
    Telecommunications & IT
    Manufacturing
    Education
    Others

If you have any special requirements, please let us know and we will offer you the report as you want.

 Table of Contents

Global Front Office BPO Services Market Size, Status and Forecast 2025
1 Industry Overview of Front Office BPO Services
    1.1  Front Office BPO Services Market Overview
        1.1.1 Front Office BPO Services Product Scope
        1.1.2 Market Status and Outlook
    1.2 Global Front Office BPO Services Market Size and Analysis by Regions (2013-2018)
        1.2.1 United States
        1.2.2 EU
        1.2.3 Japan
        1.2.4 China
        1.2.5 India
        1.2.6 Southeast Asia
    1.3 Front Office BPO Services Market by Type
        1.3.1 Customer Management Services
        1.3.2 Document Management Services
    1.4 Front Office BPO Services Market by End Users/Application
        1.4.1 BFSI
        1.4.2 Retail
        1.4.3 Government
        1.4.4 IT & Telecommunication
        1.4.5 Defense Aerospace & Intelligence
        1.4.6 Telecommunications & IT
        1.4.7 Manufacturing
        1.4.8 Education
        1.4.9 Others

2 Global Front Office BPO Services Competition Analysis by Players
    2.1 Front Office BPO Services Market Size (Value) by Players (2013-2018)
    2.2 Competitive Status and Trend
        2.2.1 Market Concentration Rate
        2.2.2 Product/Service Differences
        2.2.3 New Entrants
        2.2.4 The Technology Trends in Future

3 Company (Top Players) Profiles
    3.1 Xerox Corporation
        3.1.1 Company Profile
        3.1.2 Main Business/Business Overview
        3.1.3 Products, Services and Solutions
        3.1.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.1.5 Recent Developments
    3.2 IBM Global Services
        3.2.1 Company Profile
        3.2.2 Main Business/Business Overview
        3.2.3 Products, Services and Solutions
        3.2.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.2.5 Recent Developments
    3.3 Hewlett Packard Enterprise Co.
        3.3.1 Company Profile
        3.3.2 Main Business/Business Overview
        3.3.3 Products, Services and Solutions
        3.3.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.3.5 Recent Developments
    3.4 Sitel Worldwide Corporation
        3.4.1 Company Profile
        3.4.2 Main Business/Business Overview
        3.4.3 Products, Services and Solutions
        3.4.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.4.5 Recent Developments
    3.5 Convergys Corp.
        3.5.1 Company Profile
        3.5.2 Main Business/Business Overview
        3.5.3 Products, Services and Solutions
        3.5.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.5.5 Recent Developments
    3.6 Williams Lea Limited
        3.6.1 Company Profile
        3.6.2 Main Business/Business Overview
        3.6.3 Products, Services and Solutions
        3.6.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.6.5 Recent Developments
    3.7 TeleTech Holdings, Inc.
        3.7.1 Company Profile
        3.7.2 Main Business/Business Overview
        3.7.3 Products, Services and Solutions
        3.7.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.7.5 Recent Developments
    3.8 Alliance Data Systems Corporation
        3.8.1 Company Profile
        3.8.2 Main Business/Business Overview
        3.8.3 Products, Services and Solutions
        3.8.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.8.5 Recent Developments
    3.9 Ricoh USA, Inc.
        3.9.1 Company Profile
        3.9.2 Main Business/Business Overview
        3.9.3 Products, Services and Solutions
        3.9.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.9.5 Recent Developments
    3.10 Atento S.A.
        3.10.1 Company Profile
        3.10.2 Main Business/Business Overview
        3.10.3 Products, Services and Solutions
        3.10.4 Front Office BPO Services Revenue (Million USD) (2013-2018)
        3.10.5 Recent Developments

4 Global Front Office BPO Services Market Size by Type and Application (2013-2018)
    4.1 Global Front Office BPO Services Market Size by Type (2013-2018)
    4.2 Global Front Office BPO Services Market Size by Application (2013-2018)
    4.3 Potential Application of Front Office BPO Services in Future
    4.4 Top Consumer/End Users of Front Office BPO Services

5 United States Front Office BPO Services Development Status and Outlook
    5.1 United States Front Office BPO Services Market Size (2013-2018)
    5.2 United States Front Office BPO Services Market Size and Market Share by Players (2013-2018)
    5.3 United States Front Office BPO Services Market Size by Application (2013-2018)

6 EU Front Office BPO Services Development Status and Outlook
    6.1 EU Front Office BPO Services Market Size (2013-2018)
    6.2 EU Front Office BPO Services Market Size and Market Share by Players (2013-2018)
    6.3 EU Front Office BPO Services Market Size by Application (2013-2018)

7 Japan Front Office BPO Services Development Status and Outlook
    7.1 Japan Front Office BPO Services Market Size (2013-2018)
    7.2 Japan Front Office BPO Services Market Size and Market Share by Players (2013-2018)
    7.3 Japan Front Office BPO Services Market Size by Application (2013-2018)

8 China Front Office BPO Services Development Status and Outlook
    8.1 China Front Office BPO Services Market Size (2013-2018)
    8.2 China Front Office BPO Services Market Size and Market Share by Players (2013-2018)
    8.3 China Front Office BPO Services Market Size by Application (2013-2018)

9 India Front Office BPO Services Development Status and Outlook
    9.1 India Front Office BPO Services Market Size (2013-2018)
    9.2 India Front Office BPO Services Market Size and Market Share by Players (2013-2018)
    9.3 India Front Office BPO Services Market Size by Application (2013-2018)

10 Southeast Asia Front Office BPO Services Development Status and Outlook
    10.1 Southeast Asia Front Office BPO Services Market Size (2013-2018)
    10.2 Southeast Asia Front Office BPO Services Market Size and Market Share by Players (2013-2018)
    10.3 Southeast Asia Front Office BPO Services Market Size by Application (2013-2018)

11 Market Forecast by Regions, Type and Application (2018-2025)
    11.1 Global Front Office BPO Services Market Size (Value) by Regions (2018-2025)
        11.1.1 United States Front Office BPO Services Revenue and Growth Rate (2018-2025)
        11.1.2 EU Front Office BPO Services Revenue and Growth Rate (2018-2025)
        11.1.3 Japan Front Office BPO Services Revenue and Growth Rate (2018-2025)
        11.1.4 China Front Office BPO Services Revenue and Growth Rate (2018-2025)
        11.1.5 India Front Office BPO Services Revenue and Growth Rate (2018-2025)
        11.1.6 Southeast Asia Front Office BPO Services Revenue and Growth Rate (2018-2025)
    11.2 Global Front Office BPO Services Market Size (Value) by Type (2018-2025)
    11.3 Global Front Office BPO Services Market Size by Application (2018-2025)

12 Front Office BPO Services Market Dynamics
    12.1 Front Office BPO Services Market Opportunities
    12.2 Front Office BPO Services Challenge and Risk
        12.2.1 Competition from Opponents
        12.2.2 Downside Risks of Economy
    12.3 Front Office BPO Services Market Constraints and Threat
        12.3.1 Threat from Substitute
        12.3.2 Government Policy
        12.3.3 Technology Risks
    12.4 Front Office BPO Services Market Driving Force
        12.4.1 Growing Demand from Emerging Markets
        12.4.2 Potential Application

13 Market Effect Factors Analysis
    13.1 Technology Progress/Risk
        13.1.1 Substitutes
        13.1.2 Technology Progress in Related Industry
    13.2 Consumer Needs Trend/Customer Preference
    13.3 External Environmental Change
        13.3.1 Economic Fluctuations
        13.3.2 Other Risk Factors

14 Research Finding/Conclusion

15 Appendix
    Methodology
    Analyst Introduction
    Data Source

List of Tables and Figures

    Figure Global Front Office BPO Services Market Size (Million USD) Status and Outlook (2013-2018)
    Table Global Front Office BPO Services Revenue (Million USD) Comparison by Regions (2013-2018)
    Figure Global Front Office BPO Services Market Share by Regions (2013-2018)
    Figure United States Front Office BPO Services Market Size (Million USD) and Growth Rate by Regions (2013-2018)
    Figure EU Front Office BPO Services Market Size (Million USD) and Growth Rate by Regions (2013-2018)
    Figure Japan Front Office BPO Services Market Size (Million USD) and Growth Rate by Regions (2013-2018)
    Figure China Front Office BPO Services Market Size (Million USD) and Growth Rate by Regions (2013-2018)
    Figure India Front Office BPO Services Market Size (Million USD) and Growth Rate by Regions (2013-2018)
    Figure Southeast Asia Front Office BPO Services Market Size (Million USD) and Growth Rate by Regions (2013-2018)
    Table Global Front Office BPO Services Revenue (Million USD) and Growth Rate (%) Comparison by Product (2013-2018)
    Figure Global Front Office BPO Services Revenue Market Share by Type in 2017
    Figure Customer Management Services Market Size (Million USD) and Growth Rate (2013-2018)
    Figure Document Management Services Market Size (Million USD) and Growth Rate (2013-2018)
    Figure Global Front Office BPO Services Market Share by Application in 2017
    Figure Front Office BPO Services Market Size (Million USD) and Growth Rate in BFSI (2013-2018)
    Figure Front Office BPO Services Market Size (Million USD) and Growth Rate in Retail (2013-2018)
    Figure Front Office BPO Services Market Size (Million USD) and Growth Rate in Government (2013-2018)
    Figure Front Office BPO Services Market Size (Million USD) and Growth Rate in IT & Telecommunication (2013-2018)
    Figure Front Office BPO Services Market Size (Million USD) and Growth Rate in Defense Aerospace & Intelligence (2013-2018)
    Figure Front Office BPO Services Market Size (Million USD) and Growth Rate in Telecommunications & IT (2013-2018)
    Figure Front Office BPO Services Market Size (Million USD) and Growth Rate in Manufacturing (2013-2018)
    Figure Front Office BPO Services Market Size (Million USD) and Growth Rate in Education (2013-2018)
    Figure Front Office BPO Services Market Size (Million USD) and Growth Rate in Others (2013-2018)
    Table Front Office BPO Services Market Size (Million USD) by Players (2013-2018)
    Figure Front Office BPO Services Market Size Share by Players in 2013
    Figure Front Office BPO Services Market Size Share by Players in 2017
    Table Xerox Corporation Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of Xerox Corporation (2013-2018)
    Figure Xerox Corporation Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table IBM Global Services Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of IBM Global Services (2013-2018)
    Figure IBM Global Services Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table Hewlett Packard Enterprise Co. Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of Hewlett Packard Enterprise Co. (2013-2018)
    Figure Hewlett Packard Enterprise Co. Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table Sitel Worldwide Corporation Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of Sitel Worldwide Corporation (2013-2018)
    Figure Sitel Worldwide Corporation Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table Convergys Corp. Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of Convergys Corp. (2013-2018)
    Figure Convergys Corp. Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table Williams Lea Limited Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of Williams Lea Limited (2013-2018)
    Figure Williams Lea Limited Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table TeleTech Holdings, Inc. Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of TeleTech Holdings, Inc. (2013-2018)
    Figure TeleTech Holdings, Inc. Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table Alliance Data Systems Corporation Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of Alliance Data Systems Corporation (2013-2018)
    Figure Alliance Data Systems Corporation Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table Ricoh USA, Inc. Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of Ricoh USA, Inc. (2013-2018)
    Figure Ricoh USA, Inc. Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table Atento S.A. Basic Information List
    Table Front Office BPO Services Business Revenue (Million USD) of Atento S.A. (2013-2018)
    Figure Atento S.A. Front Office BPO Services Business Revenue Market Share (2013-2018)
    Table Global Front Office BPO Services Market Size (Million USD) by Product (2013-2018)
    Figure Global Front Office BPO Services Revenue Market Share (%) by Product (2013-2018)
    Figure Global Front Office BPO Services Market Share by Product in 2017
    Table Global Front Office BPO Services Market Size by Application (2013-2018)
    Figure Global Front Office BPO Services Revenue Market Share (%) by Application in 2017
    Table Top Consumer/End Users of Front Office BPO Services
    Figure United States Front Office BPO Services Market Size (Million USD) and Growth Rate (2013-2018)
    Table United States Front Office BPO Services Market Size (Million USD) by Players (2013-2018)
    Figure United States Front Office BPO Services Market Size Share by Players in 2013
    Figure United States Front Office BPO Services Market Size Share by Players in 2017
    Table United States Front Office BPO Services Market Size by Application (2013-2018)
    Figure United States Front Office BPO Services Revenue Market Share (%) by Application (2013-2018)
    Figure United States Front Office BPO Services Market Size Share by Application in 2017
    Figure EU Front Office BPO Services Market Size (Million USD) and Growth Rate (2013-2018)
    Table EU Front Office BPO Services Market Size (Million USD) by Players (2013-2018)
    Figure EU Front Office BPO Services Market Size Share by Players in 2013
    Figure EU Front Office BPO Services Market Size Share by Players in 2017
    Table EU Front Office BPO Services Market Size by Application (2013-2018)
    Figure EU Front Office BPO Services Revenue Market Share (%) by Application (2013-2018)
    Figure EU Front Office BPO Services Market Size Share by Application in 2017
    Figure Japan Front Office BPO Services Market Size (Million USD) and Growth Rate (2013-2018)
    Table Japan Front Office BPO Services Market Size (Million USD) by Players (2013-2018)
    Figure Japan Front Office BPO Services Market Size Share by Players in 2013
    Figure Japan Front Office BPO Services Market Size Share by Players in 2017
    Table Japan Front Office BPO Services Market Size by Application (2013-2018)
    Figure Japan Front Office BPO Services Revenue Market Share (%) by Application (2013-2018)
    Figure Japan Front Office BPO Services Market Size Share by Application in 2017
    Figure China Front Office BPO Services Market Size (Million USD) and Growth Rate (2013-2018)
    Table China Front Office BPO Services Market Size (Million USD) by Players (2013-2018)
    Figure China Front Office BPO Services Market Size Share by Players in 2013
    Figure China Front Office BPO Services Market Size Share by Players in 2017
    Table China Front Office BPO Services Market Size by Application (2013-2018)
    Figure China Front Office BPO Services Revenue Market Share (%) by Application (2013-2018)
    Figure China Front Office BPO Services Market Size Share by Application in 2017
    Figure India Front Office BPO Services Market Size (Million USD) and Growth Rate (2013-2018)
    Table India Front Office BPO Services Market Size (Million USD) by Players (2013-2018)
    Figure India Front Office BPO Services Market Size Share by Players in 2013
    Figure India Front Office BPO Services Market Size Share by Players in 2017
    Table India Front Office BPO Services Market Size by Application (2013-2018)
    Figure India Front Office BPO Services Revenue Market Share (%) by Application (2013-2018)
    Figure India Front Office BPO Services Market Size Share by Application in 2017
    Figure Southeast Asia Front Office BPO Services Market Size (Million USD) and Growth Rate (2013-2018)
    Table Southeast Asia Front Office BPO Services Market Size (Million USD) by Players (2013-2018)
    Figure Southeast Asia Front Office BPO Services Market Size Share by Players in 2013
    Figure Southeast Asia Front Office BPO Services Market Size Share by Players in 2017
    Table Southeast Asia Front Office BPO Services Market Size by Application (2013-2018)
    Figure Southeast Asia Front Office BPO Services Revenue Market Share (%) by Application (2013-2018)
    Figure Southeast Asia Front Office BPO Services Market Size Share by Application in 2017
    Figure Global Front Office BPO Services Market Size and Growth Rate (2018-2025)
    Table Global Front Office BPO Services Market Size (Million USD) by Regions (2018-2025)
    Figure Global Front Office BPO Services Market Size Share (2018-2025)
    Figure Global Front Office BPO Services Market Size Share by Regions in 2025
    Figure United States Front Office BPO Services Revenue (Million USD) and Growth Rate (2018-2025)
    Figure EU Front Office BPO Services Revenue (Million USD) and Growth Rate (2018-2025)
    Figure Japan Front Office BPO Services Revenue (Million USD) and Growth Rate (2018-2025)
    Figure China Front Office BPO Services Revenue (Million USD) and Growth Rate (2018-2025)
    Figure India Front Office BPO Services Revenue (Million USD) and Growth Rate (2018-2025)
    Figure Southeast Asia Front Office BPO Services Revenue (Million USD) and Growth Rate (2018-2025)
    Table Global Front Office BPO Services Market Size (Million USD) by Type (2018-2025)
    Figure Global Front Office BPO Services Market Size Share by Type in 2018
    Figure Global Front Office BPO Services Market Size Share by Type in 2025
    Table Global Front Office BPO Services Market Size (Million USD) by Application (2018-2025)
    Figure Global Front Office BPO Services Market Size (Million USD) by Application in 2018
    Figure Global Front Office BPO Services Market Size (Million USD) by Application in 2025