2013-2028 Report on Global Speech Based Interactive Voice Response Software Market by Player, Region, Type, Application and Sales Channel

Published: Sep, 2019 | Pages: 122 | Publisher: MAResearch
Industry: ICT | Report Format: Electronic (PDF)

The global Speech Based Interactive Voice Response Software market was valued at $XX million in 2018, and MAResearch analysts predict the global market size will reach $XX million by the end of 2028, growing at a CAGR of XX% between 2018 and 2028.

This report provides detailed historical analysis of global market for Speech Based Interactive Voice Response Software from 2013-2018, and provides extensive market forecasts from 2019-2028 by region/country and subsectors. It covers the sales volume, price, revenue, gross margin, historical growth and future perspectives in the Speech Based Interactive Voice Response Software market.

Leading players of Speech Based Interactive Voice Response Software including:
    8X8, Inc. (US)
    Nuance Communications, Inc. (US)
    Convergys Corporation (US)
    Avaya Inc. (US)
    Cisco Systems, Inc. (US)
    Connect First (US)
    West Corporation (US)
    Genesys Telecommunication Laboratories, Inc. (US)
    Verizon Communications Inc. (US)
    IVR Lab (US)
    Aspect Software Parent Inc. (US)
    24/7 Customer, Inc. (US)
    InContact Inc. (US)
    NewVoiceMedia (UK)
    Five9, Inc. (US)

Market split by Type, can be divided into:
    Cloud-based
    On Premise

Market split by Application, can be divided into:
    Large Enterprise
    Medium Enterprise
    Small Enterprise

Market split by Sales Channel, can be divided into:
    Direct Channel
    Distribution Channel

Market segment by Region/Country including:
    North America (United States, Canada and Mexico)
    Europe (Germany, UK, France, Italy, Russia and Spain etc.)
    Asia-Pacific (China, Japan, Korea, India, Australia and Southeast Asia etc.)
    South America Brazil, Argentina, Colombia and Chile etc.)
    Middle East & Africa (South Africa, Egypt, Nigeria and Saudi Arabia etc.)

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 Table of Contents

Chapter 1 Speech Based Interactive Voice Response Software Market Overview
    1.1 Speech Based Interactive Voice Response Software Definition
    1.2 Global Speech Based Interactive Voice Response Software Market Size Status and Outlook (2013-2028)
    1.3 Global Speech Based Interactive Voice Response Software Market Size Comparison by Region (2013-2028)
    1.4 Global Speech Based Interactive Voice Response Software Market Size Comparison by Type (2013-2028)
    1.5 Global Speech Based Interactive Voice Response Software Market Size Comparison by Application (2013-2028)
    1.6 Global Speech Based Interactive Voice Response Software Market Size Comparison by Sales Channel (2013-2028)
    1.7 Speech Based Interactive Voice Response Software Market Dynamics
        1.7.1 Market Drivers/Opportunities
        1.7.2 Market Challenges/Risks
        1.7.3 Market News (Mergers/Acquisitions/ Expansion)
Chapter 2 Speech Based Interactive Voice Response Software Market Segment Analysis by Player
    2.1 Global Speech Based Interactive Voice Response Software Sales and Market Share by Player (2016-2018)
    2.2 Global Speech Based Interactive Voice Response Software Revenue and Market Share by Player (2016-2018)
    2.3 Global Speech Based Interactive Voice Response Software Average Price by Player (2016-2018)
    2.4 Players Competition Situation & Trends
    2.5 Conclusion of Segment by Player
Chapter 3 Speech Based Interactive Voice Response Software Market Segment Analysis by Type
    3.1 Global Speech Based Interactive Voice Response Software Market by Type
        3.1.1 Cloud-based
        3.1.2 On Premise
    3.2 Global Speech Based Interactive Voice Response Software Sales and Market Share by Type (2013-2018)
    3.3 Global Speech Based Interactive Voice Response Software Revenue and Market Share by Type (2013-2018)
    3.4 Global Speech Based Interactive Voice Response Software Average Price by Type (2013-2018)
    3.5 Leading Players of Speech Based Interactive Voice Response Software by Type in 2018
    3.6 Conclusion of Segment by Type
Chapter 4 Speech Based Interactive Voice Response Software Market Segment Analysis by Application
    4.1 Global Speech Based Interactive Voice Response Software Market by Application
        4.1.1 Large Enterprise
        4.1.2 Medium Enterprise
        4.1.3 Small Enterprise
    4.2 Global Speech Based Interactive Voice Response Software Sales and Market Share by Application (2013-2018)
    4.3 Leading Consumers of Speech Based Interactive Voice Response Software by Application in 2018
    4.4 Conclusion of Segment by Application
Chapter 5 Speech Based Interactive Voice Response Software Market Segment Analysis by Sales Channel
    5.1 Global Speech Based Interactive Voice Response Software Market by Sales Channel
        5.1.1 Direct Channel
        5.1.2 Distribution Channel
    5.2 Global Speech Based Interactive Voice Response Software Sales and Market Share by Sales Channel (2013-2018)
    5.3 Leading Distributors/Dealers of Speech Based Interactive Voice Response Software by Sales Channel in 2018
    5.4 Conclusion of Segment by Sales Channel
Chapter 6 Speech Based Interactive Voice Response Software Market Segment Analysis by Region
    6.1 Global Speech Based Interactive Voice Response Software Market Size and CAGR by Region (2013-2028)
    6.2 Global Speech Based Interactive Voice Response Software Sales and Market Share by Region (2013-2018)
    6.3 Global Speech Based Interactive Voice Response Software Revenue and Market Share by Region (2013-2018)
    6.4 North America
        6.4.1 North America Market by Country
        6.4.2 North America Speech Based Interactive Voice Response Software Market Share by Type
        6.4.3 North America Speech Based Interactive Voice Response Software Market Share by Application
        6.4.4 United States
        6.4.5 Canada
        6.4.6 Mexico
    6.5 Europe
        6.5.1 Europe Market by Country
        6.5.2 Europe Speech Based Interactive Voice Response Software Market Share by Type
        6.5.3 Europe Speech Based Interactive Voice Response Software Market Share by Application
        6.5.4 Germany
        6.5.5 UK
        6.5.6 France
        6.5.7 Italy
        6.5.8 Russia
        6.5.9 Spain
    6.6 Asia-Pacific
        6.6.1 Asia-Pacific Market by Country
        6.6.2 Asia-Pacific Speech Based Interactive Voice Response Software Market Share by Type
        6.6.3 Asia-Pacific Speech Based Interactive Voice Response Software Market Share by Application
        6.6.4 China
        6.6.5 Japan
        6.6.6 Korea
        6.6.7 India
        6.6.8 Southeast Asia
        6.6.9 Australia
    6.7 South America
        6.7.1 South America Market by Country
        6.7.2 South America Speech Based Interactive Voice Response Software Market Share by Type
        6.7.3 South America Speech Based Interactive Voice Response Software Market Share by Application
        6.7.4 Brazil
        6.7.5 Argentina
        6.7.6 Colombia
        6.7.7 Chile
    6.8 Middle East & Africa
        6.8.1 Middle East & Africa Market by Country
        6.8.2 Middle East & Africa Speech Based Interactive Voice Response Software Market Share by Type
        6.8.3 Middle East & Africa Speech Based Interactive Voice Response Software Market Share by Application
        6.8.4 Egypt
        6.8.5 Saudi Arabia
        6.8.6 South Africa
        6.8.7 Nigeria
    6.9 Conclusion of Segment by Region
Chapter 7 Profile of Leading Speech Based Interactive Voice Response Software Players
    7.1 8X8, Inc. (US)
        7.1.1 Company Snapshot
        7.1.2 Product/Business Offered
        7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
        7.1.4 Strategy and SWOT Analysis
    7.2 Nuance Communications, Inc. (US)
    7.3 Convergys Corporation (US)
    7.4 Avaya Inc. (US)
    7.5 Cisco Systems, Inc. (US)
    7.6 Connect First (US)
    7.7 West Corporation (US)
    7.8 Genesys Telecommunication Laboratories, Inc. (US)
    7.9 Verizon Communications Inc. (US)
    7.10 IVR Lab (US)
    7.11 Aspect Software Parent Inc. (US)
    7.12 24/7 Customer, Inc. (US)
    7.13 InContact Inc. (US)
    7.14 NewVoiceMedia (UK)
    7.15 Five9, Inc. (US)
Chapter 8 Upstream and Downstream Analysis of Speech Based Interactive Voice Response Software
    8.1 Industrial Chain of Speech Based Interactive Voice Response Software
    8.2 Upstream of Speech Based Interactive Voice Response Software
        8.2.1 Raw Materials
        8.2.2 Labor Cost
        8.2.3 Manufacturing Expenses
        8.2.4 Manufacturing Cost Structure
        8.2.5 Manufacturing Process
    8.3 Downstream of Speech Based Interactive Voice Response Software
        8.3.1 Leading Distributors/Dealers of Speech Based Interactive Voice Response Software
        8.3.2 Leading Consumers of Speech Based Interactive Voice Response Software
Chapter 9 Development Trend of Speech Based Interactive Voice Response Software (2019-2028)
    9.1 Global Speech Based Interactive Voice Response Software Market Size (Sales and Revenue) Forecast (2019-2028)
    9.2 Global Speech Based Interactive Voice Response Software Market Size and CAGR Forecast by Region (2019-2028)
    9.3 Global Speech Based Interactive Voice Response Software Market Size and CAGR Forecast by Type (2019-2028)
    9.4 Global Speech Based Interactive Voice Response Software Market Size and CAGR Forecast by Application (2019-2028)
    9.5 Global Speech Based Interactive Voice Response Software Market Size Forecast by Sales Channel (2019-2028)
Chapter 10 Appendix
    10.1 Research Methodology
    10.2 Data Sources
    10.3 Disclaimer
    10.4 Analysts Certification

List of Tables and Figures

    Figure Speech Based Interactive Voice Response Software Example
    Figure Global Speech Based Interactive Voice Response Software Revenue (Million $) Status and Outlook (2013-2028)
    Figure Global Speech Based Interactive Voice Response Software Revenue (Million $) Comparison by Region (2013-2028)
    Figure Global Speech Based Interactive Voice Response Software Sales Comparison by Type (2013-2028)
    Figure Global Speech Based Interactive Voice Response Software Sales Comparison by Application (2013-2028)
    Figure Global Speech Based Interactive Voice Response Software Sales Comparison by Sales Channel (2013-2028)
    Table Global Speech Based Interactive Voice Response Software Sales by Player (2016-2018)
    Table Global Speech Based Interactive Voice Response Software Sales Market Share by Player (2016-2018)
    Figure Global Speech Based Interactive Voice Response Software Sales Market Share by Player in 2018
    Table Global Speech Based Interactive Voice Response Software Revenue (Million $) by Player (2016-2018)
    Table Global Speech Based Interactive Voice Response Software Revenue Market Share by Player (2016-2018)
    Figure Global Speech Based Interactive Voice Response Software Revenue Market Share by Player in 2018
    Table Global Speech Based Interactive Voice Response Software Average Price by Player (2016-2018)
    Figure Global Speech Based Interactive Voice Response Software Average Price by Player in 2018
    Figure Global Speech Based Interactive Voice Response Software Players Competition Situation - Top 5 Players' Revenue Market Share in 2016
    Figure Global Speech Based Interactive Voice Response Software Players Competition Trends - Top 5 Players' Revenue Market Share in 2018
    Figure Example of Cloud-based
    Figure Global Cloud-based Sales and Growth Rate (2013-2018)
    Figure Example of On Premise
    Figure Global On Premise Sales and Growth Rate (2013-2018)
    Table Global Speech Based Interactive Voice Response Software Sales by Type (2013-2018)
    Table Global Speech Based Interactive Voice Response Software Sales Market Share by Type (2013-2018)
    Figure Global Speech Based Interactive Voice Response Software Sales Market Share by Type in 2018
    Table Global Speech Based Interactive Voice Response Software Revenue (Million $) by Type (2013-2018)
    Table Global Speech Based Interactive Voice Response Software Revenue Market Share by Type (2013-2018)
    Figure Global Speech Based Interactive Voice Response Software Revenue Market Share by Type in 2018
    Table Global Speech Based Interactive Voice Response Software Average Price by Type (2013-2018)
    Figure Global Speech Based Interactive Voice Response Software Average Price by Type in 2018
    Table Leading Players of Speech Based Interactive Voice Response Software by Type in 2018
    Figure Example of Large Enterprise
    Figure Global Speech Based Interactive Voice Response Software for Large Enterprise Sales and Growth Rate (2013-2018)
    Figure Example of Medium Enterprise
    Figure Global Speech Based Interactive Voice Response Software for Medium Enterprise Sales and Growth Rate (2013-2018)
    Figure Example of Small Enterprise
    Figure Global Speech Based Interactive Voice Response Software for Small Enterprise Sales and Growth Rate (2013-2018)
    Table Global Speech Based Interactive Voice Response Software Sales by Application (2013-2018)
    Table Global Speech Based Interactive Voice Response Software Sales Market Share by Application (2013-2018)
    Figure Global Speech Based Interactive Voice Response Software Sales Market Share by Application in 2018
    Table Leading Consumers of Speech Based Interactive Voice Response Software by Application in 2018
    Figure Example of Direct Channel
    Figure Global Speech Based Interactive Voice Response Software for Direct Channel Sales and Growth Rate (2013-2018)
    Figure Example of Distribution Channel
    Figure Global Speech Based Interactive Voice Response Software for Distribution Channel Sales and Growth Rate (2013-2018)
    Table Global Speech Based Interactive Voice Response Software Sales by Sales Channel (2013-2018)
    Table Global Speech Based Interactive Voice Response Software Sales Market Share by Sales Channel (2013-2018)
    Figure Global Speech Based Interactive Voice Response Software Sales Market Share by Sales Channel in 2018
    Table Leading Distributors/Dealers of Speech Based Interactive Voice Response Software by Sales Channel in 2018
    Table Global Speech Based Interactive Voice Response Software Market Size and CAGR by Region (2013-2028)
    Table Global Speech Based Interactive Voice Response Software Sales by Region (2013-2018)
    Table Global Speech Based Interactive Voice Response Software Sales Market Share by Region (2013-2018)
    Figure Global Speech Based Interactive Voice Response Software Sales Market Share by Region in 2018
    Table Global Speech Based Interactive Voice Response Software Revenue (Million $) by Region (2013-2018)
    Table Global Speech Based Interactive Voice Response Software Revenue Market Share by Region (2013-2018)
    Figure Global Speech Based Interactive Voice Response Software Revenue Market Share by Region in 2018
    Table North America Speech Based Interactive Voice Response Software Sales by Country (2013-2018)
    Figure North America Speech Based Interactive Voice Response Software Sales Market Share by Country (2013-2018)
    Table North America Speech Based Interactive Voice Response Software Revenue by Country (2013-2018)
    Figure North America Speech Based Interactive Voice Response Software Revenue Market Share by Country (2013-2018)
    Figure North America Speech Based Interactive Voice Response Software Sales Market Share by Type in 2018
    Figure North America Speech Based Interactive Voice Response Software Sales Market Share by Application in 2018
    Figure United States Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure United States Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Canada Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Canada Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Mexico Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Mexico Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Table Europe Speech Based Interactive Voice Response Software Sales by Country (2013-2018)
    Figure Europe Speech Based Interactive Voice Response Software Sales Market Share by Country (2013-2018)
    Table Europe Speech Based Interactive Voice Response Software Revenue by Country (2013-2018)
    Figure Europe Speech Based Interactive Voice Response Software Revenue Market Share by Country (2013-2018)
    Figure Europe Speech Based Interactive Voice Response Software Sales Market Share by Type in 2018
    Figure Europe Speech Based Interactive Voice Response Software Sales Market Share by Application in 2018
    Figure Germany Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Germany Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure UK Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure UK Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure France Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure France Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Italy Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Italy Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Russia Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Russia Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Spain Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Spain Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Table Asia-Pacific Speech Based Interactive Voice Response Software Sales by Country (2013-2018)
    Figure Asia-Pacific Speech Based Interactive Voice Response Software Sales Market Share by Country (2013-2018)
    Table Asia-Pacific Speech Based Interactive Voice Response Software Revenue by Country (2013-2018)
    Figure Asia-Pacific Speech Based Interactive Voice Response Software Revenue Market Share by Country (2013-2018)
    Figure Asia-Pacific Speech Based Interactive Voice Response Software Sales Market Share by Type in 2018
    Figure Asia-Pacific Speech Based Interactive Voice Response Software Sales Market Share by Application in 2018
    Figure China Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure China Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Japan Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Japan Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Korea Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Korea Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure India Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure India Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Southeast Asia Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Southeast Asia Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Australia Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Australia Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Table South America Speech Based Interactive Voice Response Software Sales by Country (2013-2018)
    Figure South America Speech Based Interactive Voice Response Software Sales Market Share by Country (2013-2018)
    Table South America Speech Based Interactive Voice Response Software Revenue by Country (2013-2018)
    Figure South America Speech Based Interactive Voice Response Software Revenue Market Share by Country (2013-2018)
    Figure South America Speech Based Interactive Voice Response Software Sales Market Share by Type in 2018
    Figure South America Speech Based Interactive Voice Response Software Sales Market Share by Application in 2018
    Figure Brazil Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Brazil Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Argentina Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Argentina Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Colombia Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Colombia Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Chile Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Chile Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Table Middle East & Africa Speech Based Interactive Voice Response Software Sales by Country (2013-2018)
    Figure Middle East & Africa Speech Based Interactive Voice Response Software Sales Market Share by Country (2013-2018)
    Table Middle East & Africa Speech Based Interactive Voice Response Software Revenue by Country (2013-2018)
    Figure Middle East & Africa Speech Based Interactive Voice Response Software Revenue Market Share by Country (2013-2018)
    Figure Middle East & Africa Speech Based Interactive Voice Response Software Sales Market Share by Type in 2018
    Figure Middle East & Africa Speech Based Interactive Voice Response Software Sales Market Share by Application in 2018
    Figure Egypt Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Egypt Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Saudi Arabia Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Saudi Arabia Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure South Africa Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure South Africa Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Nigeria Speech Based Interactive Voice Response Software Sales and Growth Rate (2013-2018)
    Figure Nigeria Speech Based Interactive Voice Response Software Revenue (Million $) and Growth Rate (2013-2018)
    Table Company Snapshot of 8X8, Inc. (US)
    Table Speech Based Interactive Voice Response Software Introduction of 8X8, Inc. (US)
    Table Speech Based Interactive Voice Response Software Sales, Price, Revenue, Gross Margin and Market Share of 8X8, Inc. (US) (2016-2018)
    Table Industrial Chain of Speech Based Interactive Voice Response Software
    Table Manufacturing Cost Structure of Speech Based Interactive Voice Response Software
    Table General Manufacturing Process of Speech Based Interactive Voice Response Software
    Table Leading Distributors/Dealers of Speech Based Interactive Voice Response Software
    Table Leading Consumers of Speech Based Interactive Voice Response Software
    Figure Global Speech Based Interactive Voice Response Software Sales and Growth Rate Forecast (2019-2028)
    Figure Global Speech Based Interactive Voice Response Software Revenue and Growth Rate Forecast (2019-2028)
    Table Global Speech Based Interactive Voice Response Software Market Size and CAGR Forecast by Region (2019-2028)
    Table Global Speech Based Interactive Voice Response Software Market Size and CAGR Forecast by Type (2019-2028)
    Table Global Speech Based Interactive Voice Response Software Market Size and CAGR Forecast by Application (2019-2028)
    Table Global Speech Based Interactive Voice Response Software Market Size and CAGR Forecast by Sales Channel (2019-2028)