2013-2028 Report on Global IT Service Management (ITSM) Software Market by Player, Region, Type, Application and Sales Channel

Published: Oct, 2019 | Pages: 133 | Publisher: MAResearch
Industry: ICT | Report Format: Electronic (PDF)

The global IT Service Management (ITSM) Software market was valued at $XX million in 2018, and MAResearch analysts predict the global market size will reach $XX million by the end of 2028, growing at a CAGR of XX% between 2018 and 2028.

This report provides detailed historical analysis of global market for IT Service Management (ITSM) Software from 2013-2018, and provides extensive market forecasts from 2019-2028 by region/country and subsectors. It covers the sales volume, price, revenue, gross margin, historical growth and future perspectives in the IT Service Management (ITSM) Software market.

Leading players of IT Service Management (ITSM) Software including:

•	ServiceNow
•	Atlassian
•	Ivanti (HEAT Software)
•	IBM
•	CA Technologies
•	BMC Software
•	ASG Software
•	Axios Systems
•	SAP
•	Cherwell Software
•	Micro Focus (Formerly HPE)
•	Freshworks
•	Ultimo
•	Epicor
•	TOPdesk
•	Samanage
•	Agiloft Service
•	Symantec
•	SysAid
•	SolarWinds
•	Autotask

Market split by Type, can be divided into:

•	Cloud-based
•	On-Premises

Market split by Application, can be divided into:

•	SMEs
•	Large Enterprises

Market split by Sales Channel, can be divided into:

•	Direct Channel
•	Distribution Channel

Market segment by Region/Country including:

•	North America (United States, Canada and Mexico)
•	Europe (Germany, UK, France, Italy, Russia and Spain etc.)
•	Asia-Pacific (China, Japan, Korea, India, Australia and Southeast Asia etc.)
•	South America Brazil, Argentina, Colombia and Chile etc.)
•	Middle East & Africa (South Africa, Egypt, Nigeria and Saudi Arabia etc.)

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 Table of Contents

Chapter 1 IT Service Management (ITSM) Software Market Overview
    1.1 IT Service Management (ITSM) Software Definition
    1.2 Global IT Service Management (ITSM) Software Market Size Status and Outlook (2013-2028)
    1.3 Global IT Service Management (ITSM) Software Market Size Comparison by Region (2013-2028)
    1.4 Global IT Service Management (ITSM) Software Market Size Comparison by Type (2013-2028)
    1.5 Global IT Service Management (ITSM) Software Market Size Comparison by Application (2013-2028)
    1.6 Global IT Service Management (ITSM) Software Market Size Comparison by Sales Channel (2013-2028)
    1.7 IT Service Management (ITSM) Software Market Dynamics
        1.7.1 Market Drivers/Opportunities
        1.7.2 Market Challenges/Risks
        1.7.3 Market News (Mergers/Acquisitions/ Expansion)

Chapter 2 IT Service Management (ITSM) Software Market Segment Analysis by Player
    2.1 Global IT Service Management (ITSM) Software Sales and Market Share by Player (2016-2018)
    2.2 Global IT Service Management (ITSM) Software Revenue and Market Share by Player (2016-2018)
    2.3 Global IT Service Management (ITSM) Software Average Price by Player (2016-2018)
    2.4 Players Competition Situation & Trends
    2.5 Conclusion of Segment by Player

Chapter 3 IT Service Management (ITSM) Software Market Segment Analysis by Type
    3.1 Global IT Service Management (ITSM) Software Market by Type
        3.1.1 Cloud-based
        3.1.2 On-Premises
    3.2 Global IT Service Management (ITSM) Software Sales and Market Share by Type (2013-2018)
    3.3 Global IT Service Management (ITSM) Software Revenue and Market Share by Type (2013-2018)
    3.4 Global IT Service Management (ITSM) Software Average Price by Type (2013-2018)
    3.5 Leading Players of IT Service Management (ITSM) Software by Type in 2018
    3.6 Conclusion of Segment by Type

Chapter 4 IT Service Management (ITSM) Software Market Segment Analysis by Application
    4.1 Global IT Service Management (ITSM) Software Market by Application
        4.1.1 SMEs
        4.1.2 Large Enterprises
    4.2 Global IT Service Management (ITSM) Software Sales and Market Share by Application (2013-2018)
    4.3 Leading Consumers of IT Service Management (ITSM) Software by Application in 2018
    4.4 Conclusion of Segment by Application

Chapter 5 IT Service Management (ITSM) Software Market Segment Analysis by Sales Channel
    5.1 Global IT Service Management (ITSM) Software Market by Sales Channel
        5.1.1 Direct Channel
        5.1.2 Distribution Channel
    5.2 Global IT Service Management (ITSM) Software Sales and Market Share by Sales Channel (2013-2018)
    5.3 Leading Distributors/Dealers of IT Service Management (ITSM) Software by Sales Channel in 2018
    5.4 Conclusion of Segment by Sales Channel

Chapter 6 IT Service Management (ITSM) Software Market Segment Analysis by Region
    6.1 Global IT Service Management (ITSM) Software Market Size and CAGR by Region (2013-2028)
    6.2 Global IT Service Management (ITSM) Software Sales and Market Share by Region (2013-2018)
    6.3 Global IT Service Management (ITSM) Software Revenue and Market Share by Region (2013-2018)
    6.4 North America
        6.4.1 North America Market by Country
        6.4.2 North America IT Service Management (ITSM) Software Market Share by Type
        6.4.3 North America IT Service Management (ITSM) Software Market Share by Application
        6.4.4 United States
        6.4.5 Canada
        6.4.6 Mexico
    6.5 Europe
        6.5.1 Europe Market by Country
        6.5.2 Europe IT Service Management (ITSM) Software Market Share by Type
        6.5.3 Europe IT Service Management (ITSM) Software Market Share by Application
        6.5.4 Germany
        6.5.5 UK
        6.5.6 France
        6.5.7 Italy
        6.5.8 Russia
        6.5.9 Spain
    6.6 Asia-Pacific
        6.6.1 Asia-Pacific Market by Country
        6.6.2 Asia-Pacific IT Service Management (ITSM) Software Market Share by Type
        6.6.3 Asia-Pacific IT Service Management (ITSM) Software Market Share by Application
        6.6.4 China
        6.6.5 Japan
        6.6.6 Korea
        6.6.7 India
        6.6.8 Southeast Asia
        6.6.9 Australia
    6.7 South America
        6.7.1 South America Market by Country
        6.7.2 South America IT Service Management (ITSM) Software Market Share by Type
        6.7.3 South America IT Service Management (ITSM) Software Market Share by Application
        6.7.4 Brazil
        6.7.5 Argentina
        6.7.6 Colombia
        6.7.7 Chile
    6.8 Middle East & Africa
        6.8.1 Middle East & Africa Market by Country
        6.8.2 Middle East & Africa IT Service Management (ITSM) Software Market Share by Type
        6.8.3 Middle East & Africa IT Service Management (ITSM) Software Market Share by Application
        6.8.4 Egypt
        6.8.5 Saudi Arabia
        6.8.6 South Africa
        6.8.7 Nigeria
    6.9 Conclusion of Segment by Region

Chapter 7 Profile of Leading IT Service Management (ITSM) Software Players
    7.1 ServiceNow
        7.1.1 Company Snapshot
        7.1.2 Product/Business Offered
        7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
        7.1.4 Strategy and SWOT Analysis
    7.2 Atlassian
    7.3 Ivanti (HEAT Software)
    7.4 IBM
    7.5 CA Technologies
    7.6 BMC Software
    7.7 ASG Software
    7.8 Axios Systems
    7.9 SAP
    7.10 Cherwell Software
    7.11 Micro Focus (Formerly HPE)
    7.12 Freshworks
    7.13 Ultimo
    7.14 Epicor
    7.15 TOPdesk
    7.16 Samanage
    7.17 Agiloft Service
    7.18 Symantec
    7.19 SysAid
    7.20 SolarWinds
    7.21 Autotask

Chapter 8 Upstream and Downstream Analysis of IT Service Management (ITSM) Software
    8.1 Industrial Chain of IT Service Management (ITSM) Software
    8.2 Upstream of IT Service Management (ITSM) Software
        8.2.1 Raw Materials
        8.2.2 Labor Cost
        8.2.3 Manufacturing Expenses
        8.2.4 Manufacturing Cost Structure
        8.2.5 Manufacturing Process
    8.3 Downstream of IT Service Management (ITSM) Software
        8.3.1 Leading Distributors/Dealers of IT Service Management (ITSM) Software
        8.3.2 Leading Consumers of IT Service Management (ITSM) Software

Chapter 9 Development Trend of IT Service Management (ITSM) Software (2019-2028)
    9.1 Global IT Service Management (ITSM) Software Market Size (Sales and Revenue) Forecast (2019-2028)
    9.2 Global IT Service Management (ITSM) Software Market Size and CAGR Forecast by Region (2019-2028)
    9.3 Global IT Service Management (ITSM) Software Market Size and CAGR Forecast by Type (2019-2028)
    9.4 Global IT Service Management (ITSM) Software Market Size and CAGR Forecast by Application (2019-2028)
    9.5 Global IT Service Management (ITSM) Software Market Size Forecast by Sales Channel (2019-2028)

Chapter 10 Appendix
    10.1 Research Methodology
    10.2 Data Sources
    10.3 Disclaimer
    10.4 Analysts Certification

List of Tables and Figures

    Figure IT Service Management (ITSM) Software Example
    Figure Global IT Service Management (ITSM) Software Revenue (Million $) Status and Outlook (2013-2028)
    Figure Global IT Service Management (ITSM) Software Revenue (Million $) Comparison by Region (2013-2028)
    Figure Global IT Service Management (ITSM) Software Sales Comparison by Type (2013-2028)
    Figure Global IT Service Management (ITSM) Software Sales Comparison by Application (2013-2028)
    Figure Global IT Service Management (ITSM) Software Sales Comparison by Sales Channel (2013-2028)
    Table Global IT Service Management (ITSM) Software Sales by Player (2016-2018)
    Table Global IT Service Management (ITSM) Software Sales Market Share by Player (2016-2018)
    Figure Global IT Service Management (ITSM) Software Sales Market Share by Player in 2018
    Table Global IT Service Management (ITSM) Software Revenue (Million $) by Player (2016-2018)
    Table Global IT Service Management (ITSM) Software Revenue Market Share by Player (2016-2018)
    Figure Global IT Service Management (ITSM) Software Revenue Market Share by Player in 2018
    Table Global IT Service Management (ITSM) Software Average Price by Player (2016-2018)
    Figure Global IT Service Management (ITSM) Software Average Price by Player in 2018
    Figure Global IT Service Management (ITSM) Software Players Competition Situation - Top 5 Players' Revenue Market Share in 2016
    Figure Global IT Service Management (ITSM) Software Players Competition Trends - Top 5 Players' Revenue Market Share in 2018
    Figure Example of Cloud-based
    Figure Global Cloud-based Sales and Growth Rate (2013-2018)
    Figure Example of On-Premises
    Figure Global On-Premises Sales and Growth Rate (2013-2018)
    Table Global IT Service Management (ITSM) Software Sales by Type (2013-2018)
    Table Global IT Service Management (ITSM) Software Sales Market Share by Type (2013-2018)
    Figure Global IT Service Management (ITSM) Software Sales Market Share by Type in 2018
    Table Global IT Service Management (ITSM) Software Revenue (Million $) by Type (2013-2018)
    Table Global IT Service Management (ITSM) Software Revenue Market Share by Type (2013-2018)
    Figure Global IT Service Management (ITSM) Software Revenue Market Share by Type in 2018
    Table Global IT Service Management (ITSM) Software Average Price by Type (2013-2018)
    Figure Global IT Service Management (ITSM) Software Average Price by Type in 2018
    Table Leading Players of IT Service Management (ITSM) Software by Type in 2018
    Figure Example of SMEs
    Figure Global IT Service Management (ITSM) Software for SMEs Sales and Growth Rate (2013-2018)
    Figure Example of Large Enterprises
    Figure Global IT Service Management (ITSM) Software for Large Enterprises Sales and Growth Rate (2013-2018)
    Table Global IT Service Management (ITSM) Software Sales by Application (2013-2018)
    Table Global IT Service Management (ITSM) Software Sales Market Share by Application (2013-2018)
    Figure Global IT Service Management (ITSM) Software Sales Market Share by Application in 2018
    Table Leading Consumers of IT Service Management (ITSM) Software by Application in 2018
    Figure Example of Direct Channel
    Figure Global IT Service Management (ITSM) Software for Direct Channel Sales and Growth Rate (2013-2018)
    Figure Example of Distribution Channel
    Figure Global IT Service Management (ITSM) Software for Distribution Channel Sales and Growth Rate (2013-2018)
    Table Global IT Service Management (ITSM) Software Sales by Sales Channel (2013-2018)
    Table Global IT Service Management (ITSM) Software Sales Market Share by Sales Channel (2013-2018)
    Figure Global IT Service Management (ITSM) Software Sales Market Share by Sales Channel in 2018
    Table Leading Distributors/Dealers of IT Service Management (ITSM) Software by Sales Channel in 2018
    Table Global IT Service Management (ITSM) Software Market Size and CAGR by Region (2013-2028)
    Table Global IT Service Management (ITSM) Software Sales by Region (2013-2018)
    Table Global IT Service Management (ITSM) Software Sales Market Share by Region (2013-2018)
    Figure Global IT Service Management (ITSM) Software Sales Market Share by Region in 2018
    Table Global IT Service Management (ITSM) Software Revenue (Million $) by Region (2013-2018)
    Table Global IT Service Management (ITSM) Software Revenue Market Share by Region (2013-2018)
    Figure Global IT Service Management (ITSM) Software Revenue Market Share by Region in 2018
    Table North America IT Service Management (ITSM) Software Sales by Country (2013-2018)
    Figure North America IT Service Management (ITSM) Software Sales Market Share by Country (2013-2018)
    Table North America IT Service Management (ITSM) Software Revenue by Country (2013-2018)
    Figure North America IT Service Management (ITSM) Software Revenue Market Share by Country (2013-2018)
    Figure North America IT Service Management (ITSM) Software Sales Market Share by Type in 2018
    Figure North America IT Service Management (ITSM) Software Sales Market Share by Application in 2018
    Figure United States IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure United States IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Canada IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Canada IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Mexico IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Mexico IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Table Europe IT Service Management (ITSM) Software Sales by Country (2013-2018)
    Figure Europe IT Service Management (ITSM) Software Sales Market Share by Country (2013-2018)
    Table Europe IT Service Management (ITSM) Software Revenue by Country (2013-2018)
    Figure Europe IT Service Management (ITSM) Software Revenue Market Share by Country (2013-2018)
    Figure Europe IT Service Management (ITSM) Software Sales Market Share by Type in 2018
    Figure Europe IT Service Management (ITSM) Software Sales Market Share by Application in 2018
    Figure Germany IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Germany IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure UK IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure UK IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure France IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure France IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Italy IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Italy IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Russia IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Russia IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Spain IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Spain IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Table Asia-Pacific IT Service Management (ITSM) Software Sales by Country (2013-2018)
    Figure Asia-Pacific IT Service Management (ITSM) Software Sales Market Share by Country (2013-2018)
    Table Asia-Pacific IT Service Management (ITSM) Software Revenue by Country (2013-2018)
    Figure Asia-Pacific IT Service Management (ITSM) Software Revenue Market Share by Country (2013-2018)
    Figure Asia-Pacific IT Service Management (ITSM) Software Sales Market Share by Type in 2018
    Figure Asia-Pacific IT Service Management (ITSM) Software Sales Market Share by Application in 2018
    Figure China IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure China IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Japan IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Japan IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Korea IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Korea IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure India IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure India IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Southeast Asia IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Southeast Asia IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Australia IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Australia IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Table South America IT Service Management (ITSM) Software Sales by Country (2013-2018)
    Figure South America IT Service Management (ITSM) Software Sales Market Share by Country (2013-2018)
    Table South America IT Service Management (ITSM) Software Revenue by Country (2013-2018)
    Figure South America IT Service Management (ITSM) Software Revenue Market Share by Country (2013-2018)
    Figure South America IT Service Management (ITSM) Software Sales Market Share by Type in 2018
    Figure South America IT Service Management (ITSM) Software Sales Market Share by Application in 2018
    Figure Brazil IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Brazil IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Argentina IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Argentina IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Colombia IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Colombia IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Chile IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Chile IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Table Middle East & Africa IT Service Management (ITSM) Software Sales by Country (2013-2018)
    Figure Middle East & Africa IT Service Management (ITSM) Software Sales Market Share by Country (2013-2018)
    Table Middle East & Africa IT Service Management (ITSM) Software Revenue by Country (2013-2018)
    Figure Middle East & Africa IT Service Management (ITSM) Software Revenue Market Share by Country (2013-2018)
    Figure Middle East & Africa IT Service Management (ITSM) Software Sales Market Share by Type in 2018
    Figure Middle East & Africa IT Service Management (ITSM) Software Sales Market Share by Application in 2018
    Figure Egypt IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Egypt IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Saudi Arabia IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Saudi Arabia IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure South Africa IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure South Africa IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Figure Nigeria IT Service Management (ITSM) Software Sales and Growth Rate (2013-2018)
    Figure Nigeria IT Service Management (ITSM) Software Revenue (Million $) and Growth Rate (2013-2018)
    Table Company Snapshot of ServiceNow
    Table IT Service Management (ITSM) Software Introduction of ServiceNow
    Table IT Service Management (ITSM) Software Sales, Price, Revenue, Gross Margin and Market Share of ServiceNow (2016-2018)
    Table Industrial Chain of IT Service Management (ITSM) Software
    Table Manufacturing Cost Structure of IT Service Management (ITSM) Software
    Table General Manufacturing Process of IT Service Management (ITSM) Software
    Table Leading Distributors/Dealers of IT Service Management (ITSM) Software
    Table Leading Consumers of IT Service Management (ITSM) Software
    Figure Global IT Service Management (ITSM) Software Sales and Growth Rate Forecast (2019-2028)
    Figure Global IT Service Management (ITSM) Software Revenue and Growth Rate Forecast (2019-2028)
    Table Global IT Service Management (ITSM) Software Market Size and CAGR Forecast by Region (2019-2028)
    Table Global IT Service Management (ITSM) Software Market Size and CAGR Forecast by Type (2019-2028)
    Table Global IT Service Management (ITSM) Software Market Size and CAGR Forecast by Application (2019-2028)
    Table Global IT Service Management (ITSM) Software Market Size and CAGR Forecast by Sales Channel (2019-2028)